How we handle booking, cancellations, reschedules, and refunds.
At Coastal Air Assessments, we reserve a dedicated time slot for every appointment. To protect that time for our clients and our inspectors, we follow the policy below. A $375 assessment fee is collected at the time of booking to reserve your appointment.
If our inspector arrives and no one is present within 15 minutes of the scheduled appointment time, the appointment is considered a no-show and the full $375 fee is non-refundable.
If you need to cancel or reschedule, please contact us as early as possible so we can accommodate you. Contact information is available on our Contact page.
Effective June 22, 2026.