Cancellation & Refund Policy

How we handle booking, cancellations, reschedules, and refunds.

At Coastal Air Assessments, we reserve a dedicated time slot for every appointment. To protect that time for our clients and our inspectors, we follow the policy below. A $375 assessment fee is collected at the time of booking to reserve your appointment.

Cancellations & Reschedules

  • Cancellations or reschedules made 24 hours or more before your appointment are eligible for a full refund.
  • Cancellations or reschedules made less than 24 hours before your appointment are charged a $150 late cancellation fee; the remaining $225 is refunded.

No-Shows

If our inspector arrives and no one is present within 15 minutes of the scheduled appointment time, the appointment is considered a no-show and the full $375 fee is non-refundable.

Questions

If you need to cancel or reschedule, please contact us as early as possible so we can accommodate you. Contact information is available on our Contact page.

Effective June 22, 2026.