Cancellation & Refund Policy

At Coastal Air Assessments, we reserve a dedicated time slot for every appointment. To protect that time for our clients and our inspectors, we follow the policy below. A deposit of 75% of the first hour is due once we confirm your date, and it holds that time for you. The balance is on your final invoice, and your report is released after final payment.

Cancellations & Reschedules

• Cancellations or reschedules made more than 24 hours before your appointment can be rescheduled at no charge, or cancelled for a full refund of the deposit.
• Cancellations or reschedules made within 24 hours of your appointment keep the deposit.

No-Shows

If our inspector arrives and no one is present within 15 minutes of the scheduled appointment time, the appointment is considered a no-show and the deposit is non-refundable.

Questions

If you need to cancel or reschedule, please contact us as early as possible so we can accommodate you. Contact information is available on our Contact page.

Effective October 2026. The full booking and payment policy is shown when you request a date.